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Creating single and multi-select questions

Overall, there are 5 Types of questions that can be asked within Upsiide's questions section:

  • Single Selection

  • Multi Selection

  • Grid Style

  • Open-end

  • Emoji Style

To create Single and Multi-Selection questions:

  1. Click on 'Add new section' in the left pane while in 'Create' view mode

  2. Select 'Questions' from the section drop-down menu

  3. Click on 'Add new question' in the create environment and click on 'Select'

Navigate and Customize your Single and Multi-Selection questions

Note: when you toggle on the option to change the question type to 'Multiple Selection' within the settings pane, you can also choose how many options the respondent is allowed to select by populating the window and text box below the toggle.


Creating grid style questions

Grid-style questions are helpful if you're showing an array of ideas/concepts/products etc. to respondents and want to collect feedback on each one within a single question. You can add your attributes and then include a scale answer options that allow respondents to evaluate each stimuli.

To create Grid Style questions:

  1. Click on 'Add new section' in the left pane while in 'Create' view mode

  2. Select 'Questions' from the section drop-down menu

  3. Click on 'Add new question' in the create environment and click on 'Grid'

Navigate and Customize your Grid Style questions


Creating emoji questions

Emoji questions are a newer methodology within survey questions.

Inspired by the Plutchik model—that aims to unravel complex consumer emotions by considering overlapping combinations of emotions and their varied intensities— Emoji questions provide a simplified analysis of how respondents genuinely feel about particular ideas using 24 emojis to choose from.

To create Emoji questions:

  1. Click on 'Add new section' in the left pane while in 'Create' view mode

  2. Select 'Questions' from the section drop-down menu

  3. Click on 'Add new question' in the create environment and click on 'Emoji'

Navigate and Customize your Emoji questions


Creating open-ended questions

Open-ended questions are an effective way to collect qualitative feedback - adding an explanatory dimension to your data.

Adding a Open-ended Question

  • Navigate to the left pane of your screen in create mode, select Add new section and choose Questions and then select Add New Questions and click 'Open-ended'.

Setup your Open-ended Question:

  • Add a title to your question section in the text box above your Open-ended question

  • Add your new question text in the open text-field that says 'Type your question here...'

  • Include your answers options by populating the response boxes below the question text

Setup Logic for Open-ended Questions

Click on the Logic tab of an Open-ended question and add a logic statement by clicking on 'Add New Condition'. Next, you can set your question logic parameters by populating the drop down boxes within the 'IF' statement, this will specify to skip the Open-ended question if the respondent meets logic criteria when answering a previous question.

Note: that respondents can’t skip open ended questions if they do not answer.

Settings for Open-ended Questions

You can also add an image to your open-ended question text by clicking on the ‘Settings’ tab and clicking on ‘Choose’ and ‘Upload’.

Also note: there’s a 512 character limit for open ended responses.

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