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What is the Recall feature?
The Recall feature is useful if you want to re-insert a respondent’s previous answer into a subsequent question or answer text.
This is often referred to as 'Piping' and 'Masking', and allows you streamline the respondent experience and design your surveys respond dynamically.
Using Recall couldn't be more simple - all you need to do is add a '@' in the question or the answer and it will give you the option to recall answers from earlier in your study.
Recalling answers in a question
To use the Recall feature in a question, simply type ‘@’ in the question text field for a Single or Multi-select question and then select the specific question you’d like to recall respondents’ answers from.
Recalling answers in an answer
To use the Recall feature in an answer, simply type the ‘@’ character in the question text field for a Single or Multi-select question and then select whether you want to recall the answers that were selected or unselected.
Can I use recall in my Audience questions?
No, Recall can only be used in the body of your study.
What happens if there is only one response and I'm recalling into the answers of my question?
Upsiide has autocoding - this means it will move to the next question for the respondent, as the answer could only be the single recalled response. No need to worry - although the respondent will not see the question, their response will still be stored in the dataset!