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Collecting responses with a link

Learn how to set up audiences with a link

Cameron Gavin avatar
Written by Cameron Gavin
Updated over a week ago

In this article:

Setting up your link

Collecting responses with a link

A link, also called weblink, is used when you are connecting with a sample provider or have a customer email list. A web link will generate a URL to your study.

How to use:

  • Navigate to the 'Launch' page

  • Click ‘Create audience from scratch

  • Add 'Demographic Group'

  • Select 'Add a Web Link'

  • Choose the language of the web link

  • Copy and send the Web Link URL to your sample provider or send the link in an email blast to a list of email contacts. This is a public link with no unique identifier being captured.

  • Toggle your weblink on:

  • If you wish to stop your audience, you can simply toggle off using the same button

Passing a Unique Identifier:

  • Click into the web link

  • Click in Advanced

  • Toggle on 'require a unique identifier (RID)'

Configuring audiences

Custom link features:

Link Expiry: you’re able to set the date and/or number of responses required until the link expires (below).

Advanced: you’re able to generate a custom survey URL based on your supplier’s unique parameters that they use/require to pass respondents through your Upsiide study or custom URL parameters that are needed.

Here, you can also populate your Respondent Disqualified and Respondent Completed Study links (Completed Study links are auto-generated if pre-loaded vendor parameters are selected). Also note, that your study can be set to private (ensure no outside respondents go through your study) by toggling on 'Require a Respondent Identifier (RID)'.

Once you’re finished configuring your audience click ‘Done


Q: Why isn't my complete link working?

A: If your sample provider requires you to capture the unique respondent ID in your redirect link from your Upsiide study then you will need to toggle on your Respondent Identifier in the advanced menu.
Note: if your study link is fielding in a language that you have not yet provided the study input translations for then you will need to populate study sections with the correct language translations.

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