Hello! Welcome to Upsiide, this is an article that gives you a whole host of resources to help you make the most out of the platform, we'll be checking in with you over the next few weeks to keep these resources top of mind.
In this article:
Getting Started
As your first step, I highly recommend completing the "Getting Started with Upsiide" course. This quick training module provides essential tips and information to help you begin. Each section takes less than 10 minutes and focuses on a specific topic, making it easy to fit into your schedule. If you take one thing from this article, this is it! It will cover everything you need to know to get started.
Here you'll find comprehensive documentation for all Upsiide features. Simply use the search bar to find answers to your questions. If you can't find what you're looking for, just reach out to me! I'll also be sharing key articles with you over the next few weeks to support your journey. A great article to start with is: Creating Your First Study which will help you guide you in your first study.
A few best practices on getting the most out of our Support Center:
Use the Search Bar - If you have a question, start with the search bar in the Support Center. We’ve designed it to help you easily find the information you need!
Explore Best Practice Articles - Be sure to check out our best practice articles! These resources, created by our in-house research experts, offer valuable insights and tips. They’re worth your time!
Share Your Feedback - Our Support Center is always evolving, and we appreciate your input. If you can’t find what you’re looking for or if something needs more explanation, please let us know—we’re here to help!
Reach Out for Assistance - Our support team is ready to assist you. If you need help, just send us a message through the chat widget, and we’ll be happy to assist!
Creating your first study
In this webinar Patrick, our SVP of Product Strategy & Customer Success, covers:
Tips for crafting engaging surveys — say goodbye to boring surveys.
How to make sure your survey is predictive and not just insightful.
How different features of Upsiide improve respondent engagement and data quality.
Q&A: Get answers to all your data quality questions from our expert Upsiide team
You can watch the recording of the webinar through this link - Patrick is a research expert and we’ve had many clients find this webinar especially valuable!
This is our follow-up Upsiide Academy course to the ‘Getting Started with Upsiide’ that goes beyond the basics of how to use the platform and gives a comprehensive overview of how we think research should be conducted.
Our Support Center contains articles written by our experts on best practices for setting up successful studies. Here are some especially helpful articles to get you started:
This article gives you a set of overall best practices on survey design.
This article gives you a deep dive into best practices for Idea Stimulus, including our Stimuli for Tests White Paper.
Fielding your first study
When the time comes to field your first study, we have these resources to help you navigate Audience Marketplace:
Reporting on your first study
You know what works best for your reports. Here are some articles to help you find exactly what you need: