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Billing

Help with all things Billing

Written by Cameron Gavin
Updated over a week ago

In this article:


Billing

*Only Account Admins can view and update credit card information directly within the Dig One platform*

  • Navigate to the User Menu (your initials) located in the bottom left corner of your Navigation pane and select Account Settings.

  • Within the submenu, select Plan & Billing.

  • Input your credit card details and click the Save to update your credit card information securely.


Adding a credit card to your Dig One account

You can add a credit card to your account to pay for sample costs.

  • The credit card will only be charged once the audience is complete.

  • There is no invoice that will be sent for credit card payments.

Credit cards that are accepted include:

  • Visa

  • Mastercard

  • American Express

  • Discover & Diners

  • China UnionPay

  • Japan Credit Bureau

  • Cartes Bancaires

  • Interac

**You must be an Account Admin to add a credit card to your Dig One account**

  1. Click on ‘Account Settings’ in the user icon menu in the bottom left corner of the navigation pane

  2. Select the ‘Plan & Billing’ tab.

  3. Add your credit card information

  4. Click ‘Add New Card

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